Services, by what you've noticed
What it may be, and what we do
Eight services, each filed under the thing you can see or smell. Tap one to open it. Every entry says may be: a survey finds the cause.
Start here
What have you noticed?
A tide mark low on a wall May be · rising damp
- It may be
- Rising dampIt isn't always visible: decoration often hides it.
- What we do
- Inject a cream-based chemical damp-proof course into small holes at low pressure, to BS 6576. Salt-contaminated plaster usually needs renewing as well.
- Why the survey first
- Getting it right first time matters: the cost of getting it wrong can be very costly.
A damp patch on a wall, inside or out May be · penetrating damp
- It may be
- Penetrating dampDamp can show on inside and outside walls for many reasons. It may be penetrating damp; it may be one of the other causes on this page.
- What we do
- Survey the wall with electronic moisture meters and non-invasive testing to find which cause it is, then put the cause right before the wall.
- Why the survey first
- The patch tells you there's damp. Only the survey tells you why.
Water droplets, black mould, a musty smell May be · condensation
- It may be
- CondensationA family of four or five puts around 15 litres of water vapour into the air every day. When that air cools on a cold surface it condenses, and mould follows, with a musty smell.
- What we do
- Look at the ventilation, heating and insulation. Where it helps, we can arrange extraction or whole-house ventilation, fitted by a qualified electrician.
- Why the survey first
- To confirm it is condensation before deciding what to change.
Small oval holes in wood, 1.5–2mm across May be · woodworm
- It may be
- WoodwormCommon furniture beetle leaves slightly oval exit holes of 1.5–2mm. In hardwoods, mainly oak, it may be deathwatch beetle.
- What we do
- Treat the timber with a water-based spray at low pressure. It's normally safe to return home the same day.
- Why the survey first
- To confirm what it is before anything is treated.
Fine red dust settling on furniture and floors May be · dry rot
- It may be
- Dry rotIn an established outbreak, red dust (spores) settles on furnishings and floors. Dry rot spreads quickly, through brickwork and plaster as well as timber.
- What we do
- Treat it as soon as it's diagnosed.
- Don't wait
- If you've seen this, call rather than fill in the form: 07500 041243.
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A floor that feels soft or gives underfoot May be · timber decay
- It may be
- Timber decayWet rot is timber decay caused by long contact with damp masonry or poor ventilation. Dry rot (above) is the other possibility.
- What we do
- Renew or preserve the affected timber, depending on how far it has gone.
- Why the survey first
- Wet rot or dry rot: the survey says which, and how far it has gone.
Water or damp in a basement or cellar May need · waterproofing
- It may need
- Basement waterproofingEither a multi-coat render system (tanking) or a cavity drain membrane.
- What we do
- Choose the system by what the basement will be used for, then fit it.
- Why the survey first
- A store room and a room you'll live in need different answers.
Buying, selling or letting, and want to know Start with · a damp survey
- Start with
- A damp surveyElectronic moisture meters and non-invasive testing profile the damp in the property.
- What you get
- A detailed written report: the probable causes, our recommendations and, where it's needed, a quotation.
- Why it matters
- A report can be a deciding factor in a house purchase or sale.
How it works Whatever you've noticed, the next step is the same
- 01
We inspect
For damp, timber infestation and decay, basement waterproofing, condensation and mould.
- 02
You get a written report
Our findings and recommendations, with a quotation if work is needed.
- 03
We do the work
Completed to a high standard, leaving a clean site and a happy client.
- 04
We guarantee it
We issue our own guarantees for 15 years depending on treatments.
Request a survey